Blog
Your QR Code Might Be a Liar. Ours Isn’t. How we combat QR Code Hijacking!
Scammers are hijacking QR codes in broad daylight and your front desk might be ground zero. If your code gets hijacked one more time, it’s going to need trauma counseling. DialZero shuts it down with instant verification—and replaces the mess of scattered codes with one secure QR that holds everything your guests need.
Why Global Hotels Are Turning to DialZero to Modernize Guest Communication
Across the globe, from Southeast Asia to West Africa, hotels are facing the same challenge: how to modernize guest communication without adding complexity. DialZero offers a simple, scalable solution—using AI and QR code technology to streamline operations and elevate the guest experience. It’s the future of hospitality, built for every market.
.png)
What Your Hotel Star Rating Says When You’re Not in the Room
Star ratings still matter—but not in the way most hoteliers think. Guests today aren’t just rating the linens and lobby lighting—they’re rating how quickly they get help, how easy it is to ask for something, and how invisible the service feels. In this post, we break down what each star level really signals to guests in 2025—and how tech like DialZero can quietly elevate every tier without adding pressure to your staff. It’s not about chasing luxury—it’s about delivering seamless experiences that speak louder than stars.
From Purple Phobias to Trump Portraits: The Strangest Hotel Guest Requests
From banning the color purple to requesting three different photos of a confused Donald Trump, hotel staff have handled some deeply questionable guest requests. But when does a funny ask turn into a logistical nightmare? Some hotel managers have figured out how to keep guests happy without turning their staff into personal assistants for Jeff Goldblum enthusiasts. Here’s how they’re doing it.
Your Next Hotel Stay Might Be Ran by AI—Here’s Why That’s a Good Thing
Is AI Taking Over Hotels? Here’s Why That’s a Good Thing! The hospitality industry is evolving faster than ever, and AI is at the heart of this transformation. From smart rooms and automated check-ins to AI-powered guest communication, technology is making hotel stays smoother, more personalized, and more efficient. In this blog, we explore how AI is reshaping hospitality, boosting guest satisfaction, and streamlining operations. Plus, we take a deep dive into DialZero, a cutting-edge AI platform that’s helping hotels revolutionize guest engagement and service delivery. Want to know how your next hotel stay might be powered by AI—and why that’s actually a game-changer? Read on to discover the future of hospitality!
%20(1).png)
Maximizing Hotel Guest Engagement with Cutting-Edge Communication Tools: A Guide for Small and Budget Hotels
Whether you’re managing a large chain or running a cozy boutique hotel, enhancing guest engagement can make the difference between mediocre reviews and return customers. With the rise of affordable guest engagement solutions like DialZero, even small and budget hotels can leverage modern tools to boost guest satisfaction and streamline operations. This blog explores key ways you can enhance guest engagement through tools like a guest messaging platform, hotel communication tools, during-stay chat, and other innovative solutions.
%20(2).png)
Top Hotel Guest Engagement Platforms for 2025
Guest engagement platforms are key tools that help hotels enhance the overall experience, build guest loyalty, and streamline operational efficiency. With numerous options available, selecting the right platform can be a daunting task. In this article, we compare six leading platforms
How Hotels Can Reduce Telecom Costs and Improve Guest Communication: Challenges and Modern Solutions
The rising operational costs of hotel telecommunications, particularly in-room phones, are becoming a significant burden for hotel operators. As guest preferences shift toward mobile communication, hotels are seeking ways to reduce telecom costs while improving guest communication systems. In this article, we explore the current challenges and modern solutions for cutting down telecom expenses in hotels.
Best of Both Worlds: Stay Out of Jail While Going Cordless
For hotels, there are many logistical and technical aspects resulting from the decision to eliminate landline phones in hotel rooms. In this article, we highlight the legal and compliance considerations. We spoke to lawyers, key industry associations, and experts in the field to find out more.
From Zero to Double O's - The James Bond's Playbook For Hosting
Want to treat your guests like James Bond himself? Discover the secrets of iconic hotels that made 007 feel like a true VIP. Turn your hospitality game from ordinary to extraordinary with these seven sleek tips!
Top 5 Iconic Hotel Room Scenes in Hollywood Movies
From moments of sheer hilarity to deep emotional connections, some of the most iconic scenes in film history have taken place in these transient spaces. So, grab your complimentary robe and minibar snack as we check into the top five iconic hotel room scenes in Hollywood movies.
How to Skyrocket Guest Satisfaction and Service Quality During Their Stay - 2024 Edition
Keeping your guests happy and ensuring top-notch service quality is crucial for success. Here’s how to elevate their experience and ensure they keep coming back.
Let's Shake Things Up: Hospitality's Next Big Wave
The hospitality industry is being transformed by technology and personalization, creating unique and unforgettable guest experiences. Embrace innovation to turn every stay into a memorable adventure.
Ditch the Pigeon Carrier, Dude: Hotel Management Software in the Age of Selfies and Smart Toasters
Hotel Management Software (HMS) revolutionizes hospitality by streamlining operations and personalizing guest experiences. Embrace AI and data analytics to create seamless stays.
The Importance of Loyalty in Hospitality: A Homeric Tale
Loyalty in hospitality transforms stays into memorable experiences through personalization and trust. Hotels build lasting bonds by valuing and remembering their guests.