Services and Benefits with dialzero

Starting a chat with reception is easy with dialzero. Chat starts with a scan of a QR code, on any mobile device.
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Our mobile-first, no-app approach is designed for speed, simplicity, and easy access.

And we mean easy - neither download nor registration are needed. We made it so, to reduce friction.

 Dialzero's chat is intuitive and simple.

Conversations get personal rapidly.
Chat accelerates interactions from strangers to first-name buddies in no time.

With dialzero your guests' interactions are recorded, sorted and stored. The full cycle of service is ready for analysis. Starting from the first touch-point until the very end of a guest's request.

Dialzero offers a suite of dashboards and reports to shed light on the clockworks of your service functions. With reporting you reinforce teamwork and improve quality of service.

Never-seen-before data helps teams to improve customer experience. Get your team to focus their efforts on activities that matter. Uplift your most important metrics and top-line revenue.

All of the above drives to the desired outcomes - reduces guests frustration, improves satisfaction and lifts NPS.

Connecting the key hotel contact points on the dialzero's system helps teams to deliver efficient service. Get all your teams in one system - reception, bell, housekeeping, room service etc.

Improve efficiency - with dialzero's unified system your guests are never let overlooked. We designed dialzero to maintain crucial data. Our solutions address the reduction of "information slippage". Dialzero streamlines the transition of requests between hotel teams effortlessly.

With dialzero you can rest assured your guests are getting assistance at the moment they need it. Guests receive the shortest way possible to interact with hotel teams in real time.

Dialzero is a tool for teams on the run. It is designed to be accustomed to the way you work. We know your staff is on the way - the information shouldn’t wait for them over the desk.

Our on-the-run mindset gives you the opportunity to check and monitor your guests and the team’s performance wherever you are.

To improve efficiency, systems need to talk to one another. Running a hotel requires connecting multiple resources - marketing, bookings, billing, work-force managers, logistics, customer service and many more.

dialzero can easily integrate to 3rd parties to enhance the power of digitalisation.

With dialzero's integrations your team is prepared for the next level self-serve guest services. Check in/out, room service orders and housekeeping requests.